Frequently Asked Questions to Advance AutoQuip


What major Capital Cities do you offer free shipping to?
We offer free shipping to the Adelaide, Melbourne, Sydney and Brisbane metro areas.  If you are located in Perth,  you can collect from our Bassendean warehouse.   We ship either door to door with a forklift onsite, or you can collect from your capital city freight depot.  For Darwin, Canberra and Tasmania, we offer very economical freight rates and would be happy to quote a price for delivery to these areas.  Click here to view our products.

You ship free of charge to most of the major capital cities but I am located outside of these areas.  Can you still ship my hoist free of charge?
We ship most of our hoist and equipment products free using an economical rail service which only travels to the major capital cities.  We can offer quotes for shipping if you are located outside these areas, either door to door with a forklift onsite or you can pickup from the closest freight depot.  We only charge the onforwarding fee from the rail freight depot.

Are your website prices inclusive of GST?
Yes, all our prices are inclusive of GST.

There are many other companies selling vehicle hoists, why should I purchase from your company?
Basically we know our product, we have been in the hoist industry for over 35 years.  We started out manufacturing vehicle hoists here in Australia and were one of very few Australian hoist manufacturers.
We do not import a generic Chinese hoist product but a product that is of superior quality and is made for the Australian marketplace.

Do your 2 & 4 Post hoists comply to Australian Standards AS/NZ 1418.9?
Yes, the Worksafe Design Registration number can be found on each product on our website with the exception of some of the single post, scissor lifts and car stackers, or equipment which is only are designed for domestic parking purposes and not to be installed in a workplace or for working underneath a vehicle.

What payment methods do you accept?
There are no merchant fees if you pay via Visa or Mastercard.  We also accept direct deposit and cheque payments (subject to clearance).

Can you offer finance?
Yes please contact us and we can give you some finance options or you can apply for 6 month interest free here.

What is the minimum concrete foundation required for my hoist?
Please refer to the installation manual but generally for most vehicle hoists a minimum of 150mm concrete floor depth is required.  Base frames are available as an optional extra should your concrete floor not be thick enough.

Is the equipment on your website available in stock?  What is the usual shipping time?
Yes, 99% of the items on our website are available ex stock.  Occasionally we will have items sell out very quickly which means there will be a short wait for our new stock to arrive, generally from 2-8 weeks.
Special made to order items such as pit and rotary parking car stackers are custom made and therefore are not stocked items.

Shipping time varies, it usually takes from 4 - 9 days depending on where you are located.  We will email you a tracking number once your goods have been collected by the freight company

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We ship australia-wide

We provide Australia-wide shipping. All hoists and equipment are shipped out from our Perth warehouse, directly to you.


Arrival within 7 days

Most of our shipments will arrive to the customer within 7 days or less. This may vary for places such as remote areas.


Free shipping to major cities

We ship most of our hoist and equipment products FREE when delivered to Australian major capital cities.